Frequently Asked Questions


What is a professional organizer?

Someone who provides solutions to help you get your space in order.  Many people are very busy or don’t know where to start, and I can help.  Think of it this way - most of us don’t have the knowledge or capability to do everything that needs to be done.  Whether it’s maintaining your car, a roof repair, or fix the plumbing – you call a professional.

How long will it take?

It depends on how extensive your issues are. I will review your needs to get a reasonable idea of what may be involved. Often clients want more than they originally thought which adds more time to the equation.  I require a minimum of 3 hours per visit unless our time is used strictly for coaching.

How does this all work?

Typically we start with a phone interview to determine what your needs are.  This gives me an idea of your issues and what you want to accomplish.  It is very important to feel comfortable with the person you want to hire.  Create a list of questions to ask each professional organizer you interview so you can compare them.  Working with a professional organizer can be very personal, so their responses and attitudes will help you determine the best fit for you.

What do I do next?

We schedule an appointment or series of appointments if you have a sizeable project.  Remember, I can work side-by-side with you, partially with you, or do it all. Also, I require a minimum of 3 hours per visit, unless strictly coaching.

Do I need to clean my house before you get here?

No.  It works best to leave everything in its usual state.  This way I have a clear picture of what you are dealing with and get to the root of your concerns.  No need to feel embarrassed about your space. Your situation is strictly confidential. What is important is deciding to improve.

I’m on a tight budget, can I do most of the work myself?

Yes.  In fact many people use my coaching service to give them direction and support, as well as save money.  Getting advice and an extra push can be very helpful and motivating.

I don’t have time to be there.  Can you do the work while I’m away?

Yes.  Once we meet and I see your areas of concern, we will decide together what work is to be accomplished.  I can provide as much or as little organizing as you desire.

What do I do with my old stuff?

We will go through the process of deciding the best way to dispose of these items: donate, trash, sell, etc. Arrangements can be made to have them removed depending on where you want them sent and the quantity.  Some removal service companies charge a fee.  Also, I can take things away if they are clean and the quantity is not too large.

How do you charge for your services?

By the hour with a minimum of 3 hours per visit.  If our visit is strictly for coaching, I charge a flat fee that covers up to a two (2) hour consult.  If our time runs over that, my hourly fee kicks in for each quarter hour thereafter.  Payment by check or cash is due upon receipt of invoice. Credit cards are not currently accepted.

Why am I so disorganized? Is something wrong with me?

Being disorganized is more common than you might think.  Over 130 million Americans are considered disorganized.

What if I need to cancel an appointment?

Unexpected things happen in life, and sometimes you have to reschedule. Please give me advance notice when possible. Otherwise, you could be subject to a three (3) hour charge if you cancel within 24 hours of our scheduled appointment.

“Help is on the way!”

Professional Organizing Services


Located in Chandler, Arizona

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